Last Updated: November 1, 2026
Rayexa (“Rayexa”, “we”, “us”, or “our”) develops and provides Windows desktop software, software licenses, and related services.
Our products include Windows system utilities, data recovery tools, video production software, media download and conversion tools, and other desktop applications available through the Rayexa website.
This Privacy Policy explains what information we collect, how our software processes information, how information is used and protected, and the choices available to users.
This policy applies to all Rayexa websites, Windows desktop applications, software licenses, and related services unless a separate product-specific privacy notice is provided.
Depending on how you interact with Rayexa, we may collect the following categories of information.
When you purchase a license or contact us for support, we may collect your email address to:
We do not use your email address for unrelated marketing purposes without an appropriate legal basis or, where required, your consent.
Payments for Rayexa products may be processed by third-party payment providers, including PayPal.
Payment providers may collect and process payment information, such as payment card or account information, under their own privacy policies and terms.
Rayexa does not store your full payment card number or full payment credentials on our servers.
We may receive limited transaction information, such as:
We use this information to process orders, deliver licenses, provide customer support, and prevent fraud.
When you contact us through email or other support channels, we may collect information you voluntarily provide, including your email address, message content, attachments, and information necessary to investigate and resolve your request.
Our website may use analytics services, such as Google Analytics, to understand website traffic and improve our services.
Depending on the analytics configuration, information may include:
Analytics providers may use cookies or similar technologies. Their collection and use of information are governed by their respective privacy policies.
Rayexa Windows applications are designed primarily to process information locally on your computer.
Our desktop software does not intentionally upload your personal files, documents, photos, videos, audio files, or other locally processed content to Rayexa servers.
Depending on the product and its functionality, software may access or process local information such as:
This information is processed locally to provide the relevant features and functionality.
Examples include:
System information and locally processed content are not routinely transmitted to Rayexa servers for analytics, profiling, advertising, or product monitoring.
Rayexa desktop applications communicate with Rayexa-operated servers only for the following purposes:
When a user activates a software license, the application communicates with Rayexa servers to verify the license and enable the corresponding licensed functionality.
Applications may periodically communicate with Rayexa servers to validate an existing license and confirm its authorization status.
Applications may communicate with Rayexa servers to check whether a newer software version is available.
These communications are limited to information necessary to perform the relevant licensing or update operation.
Rayexa desktop applications do not intentionally transmit personal files, documents, photos, videos, system diagnostics, driver lists, startup entries, game activity, or performance monitoring data to Rayexa servers.
We do not use our desktop applications to collect advertising profiles, behavioral analytics, or general usage telemetry from users.
Some Rayexa applications provide features that require connections to external services or destinations selected or initiated by the user.
Examples include:
These connections are made to provide the requested application functionality. They are separate from communications with Rayexa-operated servers.
The privacy practices of external websites and services are governed by their respective privacy policies.
We may use information collected through our websites, sales channels, and support services for the following purposes:
We do not sell personal information.
We may share limited information with trusted third-party service providers when necessary to operate our business and provide our services.
These providers may include:
These service providers may process information on our behalf and are expected to handle it in accordance with applicable privacy and security requirements.
We may also disclose information when reasonably necessary to:
Rayexa does not sell personal information or share locally processed desktop content with third parties for advertising purposes.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Information processed locally by desktop applications generally remains on the user’s computer under the user’s control, unless the user chooses to share it through an application feature or an external service.
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.
Where personal information is transmitted between applications and Rayexa servers, appropriate security measures, including encrypted network connections such as HTTPS/TLS, are used where supported.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Our websites may use cookies and similar technologies to:
You may control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Third-party services integrated into our websites may also use cookies or similar technologies according to their own policies.
Our websites and applications may link to or interact with third-party websites, payment providers, video platforms, streaming destinations, and other external services.
Rayexa does not control the privacy practices of these third parties.
We encourage users to review the privacy policies and terms of any third-party services they choose to access through our products.
Our products and services are not specifically directed to children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Depending on the service providers we use, information may be processed or stored in countries other than the country in which you reside.
Where required by applicable law, we take appropriate measures to provide adequate protection for personal information transferred across borders.
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
To exercise applicable privacy rights, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
If you are a California resident, you may have additional rights under applicable California privacy laws.
Depending on the circumstances, these rights may include:
Rayexa does not sell personal information.
To submit a privacy-related request, please contact us at the email address below.
We may update this Privacy Policy from time to time to reflect changes to our products, services, technologies, legal requirements, or business practices.
When changes are made, we will update the Last Updated date at the top of this page.
We encourage users to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: