Last Updated: July 2026
Rayexa (“Rayexa”, “we”, “us”, or “our”) provides Windows desktop software, software licenses, and related services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
By using our websites, purchasing a Rayexa license, or using our software and related services, you acknowledge the practices described in this Privacy Policy.
Depending on how you interact with Rayexa, we may collect the following information:
When you purchase a license or contact us for support, we may collect your email address. We use your email address to:
We do not use your email address for unrelated marketing purposes without an appropriate legal basis or, where required, your consent.
Payments for Rayexa products may be processed by third-party payment providers, including PayPal. Payment providers may collect and process payment information such as payment card or account information in accordance with their own privacy policies and terms.
Rayexa does not store your full payment card number or full payment credentials on our own servers. We may receive limited transaction information from the payment provider, such as:
This information is used to process orders, deliver licenses, provide customer support, and prevent fraud.
If you contact us by email or through other support channels, we may collect the information you provide, including your email address, message content, attachments, and other information necessary to investigate and respond to your request.
Our website may use analytics services, such as Google Analytics, to understand how visitors use our website. Analytics information may include aggregated or pseudonymous information such as:
We use this information to understand website traffic, improve our website, and improve our products and services. Where applicable, analytics providers may use cookies or similar technologies. Their collection and use of information are governed by their respective privacy policies.
Rayexa Windows applications are primarily designed to process files locally on your computer. Unless a particular product feature explicitly requires otherwise, our desktop software does not intentionally upload the contents of your personal files, documents, photos, videos, or other locally processed data to Rayexa servers.
For example, when a Windows application performs a file conversion or media-processing operation, the relevant files are generally processed locally on your computer.
Some applications may connect to Rayexa servers for purposes such as:
The specific network behavior may vary by product and version.
We may use information we collect for the following purposes:
We do not sell your personal information.
We may share limited information with trusted third-party service providers when necessary to operate our business and provide our services. These providers may include:
These service providers may process information on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.
We may also disclose information when reasonably necessary to:
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
The retention period may vary depending on the type of information and the purpose for which it was collected.
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.
Our website may use cookies and similar technologies to provide essential functionality, remember preferences, analyze website traffic, and improve our services. You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Third-party services used on our website may also use cookies or similar technologies according to their own policies.
Our websites and services may contain links to or integrate with third-party services, including payment and analytics providers. Rayexa is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with personal information.
Our services are not specifically directed to children. We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Depending on the services we use, your information may be processed or stored in countries other than the country in which you reside. Where required by applicable law, we take appropriate measures to provide adequate protection for personal information transferred across borders.
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
To exercise applicable privacy rights, please contact us using the information provided below. We may need to verify your identity before processing certain requests.
If you are a California resident, you may have additional rights under applicable California privacy laws. Depending on the circumstances, these rights may include the right to know what personal information is collected, request deletion or correction of certain information, and obtain information about how personal information is used or disclosed.
Rayexa does not sell personal information. If you would like to make a privacy-related request, please contact us at the email address below.
We may update this Privacy Policy from time to time to reflect changes to our services, technologies, legal requirements, or business practices. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: